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MCP server for SolarWinds Service Desk tickets, catalog, knowledge, ITSM operations, and workflows.
npx @getmcp/cli add io.github.mikimatsub/swsdRequires Node.js 18+. Community-contributed server. Review source before installing.
SWSD_TOKENSolarWinds Service Desk admin token (JWT). Generate in the SWSD UI: Setup -> Users & Groups -> Users -> [your user] -> Actions -> Generate JSON Web Token. Service Desk administrator rights required.
Config file: ~/Library/Application Support/Claude/claude_desktop_config.json
{
"mcpServers": {
"io.github.mikimatsub/swsd": {
"command": "npx",
"args": [
"-y",
"swsd-mcp"
],
"env": {
"SWSD_TOKEN": "",
"SWSD_BASE_URL": "https://api.samanage.com",
"SWSD_PROFILE": "agent",
"SWSD_WRITE_MODE": "live",
"SWSD_ATTACHMENT_ROOT": ""
}
}
}
}