Swsd

stdio

MCP server for SolarWinds Service Desk: tickets, knowledge base, and the service catalog.

Getting Started

npx @getmcp/cli add io.github.mikimatsub/swsd

Requires Node.js 18+. Community-contributed server. Review source before installing.

Claude Desktopguide →Vscodeguide →Cursorguide →Windsurfguide →

Required Environment Variables

SWSD_TOKEN
SolarWinds Service Desk admin token (JWT). Generate in the SWSD UI: Setup -> Users & Groups -> Users -> [your user] -> Actions -> Generate JSON Web Token. Service Desk administrator rights required.

Configuration

Config file: ~/Library/Application Support/Claude/claude_desktop_config.json

JSON

{
  "mcpServers": {
    "io.github.mikimatsub/swsd": {
      "command": "npx",
      "args": [
        "-y",
        "swsd-mcp"
      ],
      "env": {
        "SWSD_TOKEN": "",
        "SWSD_BASE_URL": "https://api.samanage.com",
        "SWSD_PROFILE": "agent"
      }
    }
  }
}

Claude Desktop MCP documentation